Refund Policy
At The Growth Plus, we are committed to providing high-quality learning experiences through our online AI and branding cohorts. Since our programs involve access to digital products, community tools, and intellectual content, we maintain a strict refund policy as outlined below.
1. No Refund Policy
All payments made for our courses, toolkits, cohort access, and digital products are final and non-refundable.
Once you have registered or made a payment, you will receive immediate or scheduled access to resources, exclusive materials, and community platforms hence, we cannot offer refunds under any circumstances.
2. Exceptional Cases (At Our Discretion)
In rare or exceptional cases, such as:
Duplicate payments
Technical errors resulting in non-access
Accidental multiple enrollments
We may review your situation and issue a partial or full refund at our sole discretion. To request this, you must email us within 3 days of the transaction with proof of payment and full details.
3. Transfer of Enrollment
We currently do not allow transfer of course access to another user once your account has been activated.
4. Cancellation of Live Cohorts or Sessions
If The Growth Plus cancels a live cohort session or course due to unforeseen circumstances (e.g., trainer unavailability), you will be offered:
A rescheduled session
Or, credit towards a future cohort or digital product
No monetary refunds will be provided in such cases.
5. Contact for Issues
If you believe your case qualifies for a refund review, contact us at:
thegrowthplus@gmail.com
Please include:
Your full name
Registered email
Date and method of payment
Reason for requesting a refund
6. Agreement
By purchasing a product, joining a cohort, or making payment through our platform, you agree to this Refund Policy and waive any dispute related to the non-refund terms.
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